Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function properly, enhance user experience, and provide analytical information to site owners.

In addition to traditional cookies, we may use similar technologies such as web beacons, pixels, local storage objects, and fingerprinting technologies. This policy covers all such technologies collectively referred to as "cookies."

2. How We Use Cookies

Brainop uses cookies for the following purposes:

• Essential Operation: To enable core platform functionality, authentication sessions, and security features
• Performance Analytics: To understand how visitors interact with our website and identify areas for improvement
• Personalization: To remember your preferences and settings for a more tailored experience
• Marketing: To deliver relevant advertisements and measure campaign effectiveness (where permitted)
• Security: To detect and prevent fraudulent or unauthorized access

3. Types of Cookies We Use

Strictly Necessary Cookies

These are essential for the website and platform to function. They enable features such as user authentication, security, and session management. You cannot opt out of these cookies without impacting functionality.

Performance and Analytics Cookies

We use analytics tools (such as Google Analytics) to collect anonymous data about how users interact with our website. This helps us improve performance and user experience. These cookies do not identify you personally.

Functional Cookies

These cookies allow our platform to remember your choices (such as language preferences, display settings, and saved states) to provide a more personalized experience.

Marketing and Targeting Cookies

Where you have provided consent, we may use third-party marketing cookies to display relevant advertisements and track campaign performance across platforms such as LinkedIn and Google.

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these third-party cookies. The relevant third-party providers include:

• Google Analytics (analytics)
• LinkedIn Insight Tag (marketing)
• Intercom (customer support chat)
• Stripe (payment processing)
• EmailJS (contact form delivery)

We encourage you to review the cookie policies of these third parties.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

• Browser settings: Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect platform functionality.
• Opt-out tools: Google Analytics opt-out: tools.google.com/dlpage/gaoptout
• Cookie consent tool: Use our on-site cookie preference manager (if displayed) to control non-essential cookies.

6. Cookie Retention

The duration a cookie remains on your device depends on its type:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until they expire or you delete them (typically 30 days to 2 years)

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our services. Changes will be posted on this page with an updated effective date.

8. Contact

For questions about our use of cookies: privacy@brainop.io